Why do you have your clients book online?
Due to the nature of my business, I keep my phone on silent all day. When I'm with a client, I absolutely do not take calls. My days are filled with back to back clients, often with no breaks. This means there is usually no time for me to return calls until the end of the day. With the online system, now no one needs to wait for me to call them back. You can book anytime.
Do I have to book from a PC? Is there a scheduling app?
There is an App! Go in to your app store and in the search, enter Schedulicity. It is available for both Apple and Android phones! It really is the easiest way to schedule and check/re check for availability.
What if I don't have a computer or am not comfortable booking online?
Well, if you're reading this, you do indeed have a computer and/or smartphone...ahem... but moving on. While I definitely prefer you to please try and book online, if you absolutely aren't able to do so, it's no problem to either email me your appointment request or leave me a voicemail at 702.340.4496.
How do I cancel an appointment?
Easy! Just log on to your Schedulicity account and cancel your appointment. Please note my cancellation policy.
I don't remember when my appointment is! How do I check?
The system will automatically send you an appointment reminder (as long as you opted in for emails) 3 days before your appointment. Otherwise, you can log in to your Schedulicity account and check your appointment dates anytime. Also, you can opt in for text reminders! Just sign in to your account and follow the prompts.
How do I know how much time to book out?
No worries, every service already has a programmed service duration and will automatically book out the right amount of time.
What days are you off?
Sunday and Monday
Has your booking system every been down?
Sure. It happens every now and then. It's pretty rare and usually very short lived. But, if it happens, no sweat, we'll go old school and you can either email (firstname.lastname@example.org) text, or call 1-702-340-4496 me with your desired appointment date and time.